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Customer Service Representative - State Farm Agent Team Member

Full Time in Brentwood - TN

Responsive recruiter
Replies within 24 hours
Benefits
  • License Reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k) matching
  • Dental insurance
ABOUT OUR AGENCY
Our agency is built around a young, close-knit team that works hard, supports one another, and enjoys winning together. As a top 5 financial services agency and top 10 overall production agency in our territory, we're proud of our success and the opportunities it creates for our team. We also enjoy team-building events and maintaining a fun, competitive environment.

We offer retirement benefits with a 3% employer match, cover 50% of employee health, dental, and vision insurance costs, and provide quarterly promotional opportunities and strong annual bonus potential. Team members also benefit from external leadership training and an in-house business development coach.

If you're driven to succeed and want to be part of a high-performing team where hard work leads to greater earning potential, career advancement, and long-term opportunities, we'd love to meet you!

ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Andrew Baudino - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation $50,000.00 - $65,000.00 per year




Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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